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Privacy Policy For Your hore55 Account

Our Privacy Policy shows how hore55 handles the details you provide when opening an account, signing in, checking wallet status or contacting support.

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hore55 Privacy Policy For Your hore55 Account
CONTACT THE TEAM

Get Help With A Privacy Request

A clear support route helps you ask what data is connected to your account or request a correction.

Account data request Ask which account details, sign-in records or phone verification entries are linked to your profile. We will use the account identifier you provide to locate the request and may confirm ownership before sharing account-specific details.
Wallet record question If a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference looks wrong, include the receipt number and date. We can check the matching status without asking you to send a wallet password or PIN.
Security concern Report an unfamiliar sign-in, device change or account message through the same support path. Include the time and device type if known, then change your account password through the access screen before sending any further details.
HANDLING YOUR RECORDS

What We Do With Account Data

Privacy controls matter most when they match real account activity. We separate operational records from wallet secrets, use device and sign-in details to investigate access concerns, and keep support requests tied to…

Account details

We may handle the phone number and verification result used to create your account, along with profile entries you submit. These details support sign-in checks and account requests; keep your contact information current so we can respond to a data question.

Device signals

Your browser, device type and sign-in time can appear in security records when you access the lobby on mobile or desktop. We use these signals to spot unusual account access, not to request private content from your device.

Cookies

Cookies can remember a session setting or help us understand whether an account page loads correctly. You can manage cookie controls in your browser, though changing them may require another sign-in or affect saved page preferences.

Payment references

For DANA, OVO, GoPay and QRIS, we may keep a reference, amount status and timing needed to match your account request. Bank transfer and virtual account checks follow the same principle: status details, not wallet passwords.

Retention periods

We retain account, security and payment-related records while they serve the stated purpose or while a legal duty requires them. When a record no longer needs to remain, our handling follows the retention process described in the Privacy Policy.

Change requests

You can ask us to correct eligible account details, explain a record or address a processing concern through support. Include your account identifier and the requested change; we may verify your phone before acting on the request.

Privacy Policy Answers For hore55

These Privacy Policy answers focus on the account actions Indonesian customers ask about most often. They cover the data behind phone verification, wallet status, cookies, security events and requests for access or correction. If your question concerns a specific payment reference, include its receipt details so support can check the right record.

The Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, support messages and payment references. It explains why we handle each category, how retention works and how you can request access, correction or clarification through support.

Yes. The Privacy Policy includes references connected with DANA, OVO, GoPay and QRIS transactions, such as status, timing and receipt details. We use these records to match an account request and investigate payment questions without requesting your wallet password or PIN.

Phone verification helps connect an account request to the correct account holder and can support access checks after an unusual sign-in. The Privacy Policy describes the verification result as an account record used for security and support handling.

Use the support path shown on the site and provide your account identifier plus a clear request for the records you want explained. We may confirm ownership by phone verification before discussing account-linked data or sending a response.

You can request a correction for eligible account details through support. State the current entry, the requested change and your account identifier. We may verify your phone first, then assess the request against account security and applicable legal requirements.

We keep payment references while they support account operation, a receipt or status check, or while a legal duty requires retention. The Privacy Policy sets the handling principle; a support request can ask whether a particular reference is still held.

Yes. Access to the service and certain data requests depend on local law. Where local law permits, we provide the policy and handle eligible requests through support, with account verification used when the request concerns private account records.

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