Reference

hore55 Legal Terms For Indonesia

hore55 Legal sets out how account access, identity checks, wallet records and policy requests work for you in Indonesia.

Local-law accessPhone verificationWallet record clarityPolicy request path
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hore55 hore55 Legal Terms For Indonesia
CONTACT ROUTES

Ask Us About Legal Matters

A clear contact route helps when you need a Legal answer about account access, a data request or a payment record.

Account access Use the sign-in support path when phone verification blocks your account. Tell us which step stopped, whether the number is still yours and the device path you used, such as a mobile browser or desktop browser. We will keep the request focused on access and identity checks.
Wallet record For a DANA, OVO, GoPay or QRIS record, send the date, amount shown in your account and the receipt reference through support. Do not send a wallet PIN. We use the reference to compare the cashier entry with the account ledger and explain the current status.
Policy request To ask about a Legal clause, correction or account-data change, quote the section or describe the point in plain English. Include your registered phone number so we can locate the account, then expect a response through the support route connected to your profile.
DATA PRACTICE

How We Handle Legal Requests

We treat Legal requests as account matters, not as lobby conversations. Our records may connect your profile, phone verification result, device session and cashier reference so we can investigate access or payment…

Data access

You can ask us to identify the personal data linked to your hore55 account. Include your registered phone number and the subject of the request. We may verify that you control the account before releasing account details, so a third party cannot obtain your records through a simple message.

Corrections

If your name, phone number or account detail is inaccurate, send the requested change through support rather than opening a second profile. We may ask for phone verification or a matching account record before applying the correction, especially when the detail connects to a wallet entry.

Cookies

Cookies can preserve a sign-in session and remember basic browser choices on the device you use. Clearing them may remove that session and require phone verification again. Our Legal terms explain their role; they are not a substitute for your password or account security.

Account security

Keep your phone number, password and verification messages private. We do not need your wallet PIN to check a DANA, OVO, GoPay or QRIS receipt. If a sign-in looks unfamiliar, stop using that session and contact the account support path with the date and device.

Retention checks

We retain account, verification and transaction records for the period described in our Legal terms or when needed to resolve a documented request. A receipt reference can help us locate the relevant entry. Ask support which record category your question concerns before requesting a change.

Policy contact

For a clause question, data request or policy correction, contact us through the support route connected to your account. State whether you need access, correction or deletion guidance. We may need to confirm account control before discussing personal details or changing a stored record.

hore55 Legal Questions Answered

These Legal answers address the points you are most likely to check before opening an account in Indonesia. We explain the local-law condition, account verification, data requests, cookies and payment records without turning the policy into general lobby copy. If your circumstances are unusual, contact support with the account detail or receipt reference involved.

Legal access means you may use the account only where local law permits. We may require phone verification before access and can pause an account when details conflict with a payment record or a lawful restriction. Read the current terms before opening an account.

Yes, phone verification can be required before account access or when an account detail changes. Use the number registered to your profile, keep verification messages private and contact support if the code does not arrive or the number is no longer available.

You can ask which personal data is linked to your account, including profile details, verification records and relevant cashier references. Send the request through support with your registered phone number. We may confirm account control before discussing or releasing personal details.

Use the account support path and identify the field that needs correction, such as your phone number or profile name. We may compare the request with phone verification or a matching wallet record before changing it, so the account history remains accurate.

Yes. DANA, OVO, GoPay and QRIS references can form part of the account and transaction record. When you ask about one, provide its date and receipt reference, but never send a wallet PIN. We use the details to locate the relevant cashier entry.

Cookies may remember a browser session and basic choices on your mobile or desktop device. Clearing cookies can sign you out and trigger phone verification again. Our Legal terms describe this use, while your password and verification messages remain your responsibility.

Send a Legal data request through the support route linked to your account and state whether you want access, correction or removal guidance. Include your registered phone number and the relevant record type. We may verify account control before taking action.

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